"My Next Safari - with You"


Terms & Conditions

 

For:
LAND ARRANGEMENTS: ALIVE TRAVEL FOR ON-SAFARI.

BOOKING

  1. Upon confirmation from you we send a pro-forma invoice and a deposit of 25% will be required to secure a place on the safari.
  2. The balance will be required 90 days ahead of travel or if booking within this period when the full payment is required to secure a place.
  3. If the minimum requirement of 8 places are not filled 90 days prior to arrival date we reserve the right to cancel the safari / or suggest additional charges to continue.

CANCELLATION

  1. 90 - 60 days 50% Cancellation fee (bank transfer charges will be deducted).
  2. 60 days or less 100% Cancellation fee.
  3. Clients will receive an invoice/receipt for all monies paid for insurance purposes.

INTERNAL FLIGHTS TANZANIA AND ZANZIBAR

Air schedule changes may necessitate additional nights being added to your journey. Provided these schedule changes are beyond the control of On-Safari any resulting additional costs must be borne by the guest. On-Safari cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.

EXTRA COSTS

In case of third party increases we will pass this on to the client, for example park fees and Government taxes which are all beyond our control.

ITINERARY CHANGES

Although every effort is made to adhere to schedules, it should be noted that the tour operators in Africa may be obliged to occasionally change routes and camps on safaris as dictated by changing conditions. Seasonal rainfall, bush fires or other natural occurrences may bring about such conditions. On-Safari and Alive Travel shall not be held responsible for such itinerary changes as discussed above and shall not be held liable for any refund, provided such changes are beyond the control of On-Safari and Alive Travel.

ACCOMMODATION

In the event that accommodation specified in the safari itinerary becomes unavailable we will arrange alternatives of equal or superior quality. While we will do our best to ensure that all reserved accommodation is available as planned, On-Safari and Alive Travel shall not be held responsible for a refund whole or part, If any accommodation or excursion is unavailable then we will endeavour to provide the best alternative of the same quality or better.
If any guest is unable to use any service provided and booked in the itinerary, then there are no refunds due.

GAME & GAME VIEWING

Please be aware that our safaris may take you within close proximity to wild animals. On-Safari and Alive Travel cannot be held responsible for any injury or incident on the safari. Please note that the the safari camps are not fenced and that wildlife do move freely in and around the camps. Guards will be on duty throughout the night. Always follow the safety instructions from the camp's staff with regards to moving to and from your tent and while on game activities throughout your safari. Whilst game viewing on your safari On-Safari and Alive Travel cannot be held responsible in any way for the presence or lack of wildlife.

For:
INTERNATIONAL FLIGHT ARRANGEMENTS: ALIVE TRAVEL.

To ensure your seat on the flight of your choice full payment of the flight will be required within 48 hours of booking your safari.

Alive Travel advises purchase of refundable airfares thereby cancellation is possible up to 48 hours before the flight with chargeable fee of €230 | $300.

The onus is upon the guest to ensure that passports and visas are valid for the countries they plan to visit. On-Safari and Alive Travel cannot be held liable for any visas and/or passports, which are invalid or not held by the guests, nor for the cost of any passports or visas. Please check the appropriate websites for up-to-date passport requirements for the countries you are visiting.

Alive Travel and On-Safari are not responsible for any airline schedule or airfare changes, cancellations, overbooking or damage or loss of baggage and property to the extent that such items are beyond its control. Any and all claims for any loss or injury suffered on any airline must be made directly with the airline involved and not On-Safari and Alive Travel. Air schedule changes may necessitate additional nights being added to your tour. Provided these schedule changes are beyond the control of On-Safari and Alive Travel, any resulting additional costs must be borne by the guest. On-Safari and Alive Travel cannot be held liable for any delays or additional costs incurred as a result of airlines not running to schedule.


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